What the hell?

Image: Trish Nankivell

“Flipkart sent me 2-ply rolls, when I had specifically ordered Origami 3-ply rolls. And the label on packaging says it is non-returnable.”

Back in the Flipkart office,

“Why this padlock here?”

“Employees replace the rolls. I’ve received complaints on the chatbot, though we did not bother to reply…”

“And which ones are these – 2-ply or 3-ply?” He has never sounded more exasperated than this. “Is it a discipline issue or customer service? Get the damned padlock outta here first.”

22 thoughts on “What the hell?

    1. I try not to be judgemental about stealing in a country, where eradication of poverty is a challenge. But it gets ridiculous, when the construction material for a new highway disappears overnight from the roadside. C’mon, infrastructure development is for everyone.

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